hSoftware Garmin Connect IQ Apps

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Case - [01528] Multisport problem Garmin

Details

Reference:01528
Type:Issue
Product:hSteps 3.8 (04 September 2023)
Title:Multisport problem Garmin
Device:Vivoactive
Priority:MajorMajor
Raised On:10 November 2023 11:03
Raised By:Admin
Resolved:hSteps 3.9 (10 November 2023)
Status:Open-Development-Ready-Closed
Description:

We received a report from a customer that was getting an error on the Connect Web site when attempting to edit a leg of a multisport activity. After some investigation, the problem was traced to a session message that had a developer field that has a null FieldDescriptionMesg on the fieldDefinition. The customer said that they were using the Step Session and Goal Recorder link by hSoftware app when they recorded this activity, so this is just a courtesy message to make you aware that there is a possibility your app is writing a “bad” FIT file containing missing data that you may want to investigate. It’s up to you to decide whether any action needs to be taken on your part.

We’re making some changes on our side to handle this kind of problem more gracefully on the Garmin Connect web site, as well.

Closed:10 November 2023 18:31 (Fixed)

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Comments

Comment10 November 2023 11:03

AAdmin

Development work to complete this case has now started.

Comment10 November 2023 18:31

AAdmin

Released in Version 3.9

This case is now closed

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